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I have used e-go probably around 10 times or so and other than the last time have never had a problem using them. Quick, cheap, etc...
But the last time (I was sending a Nexstar to MikeyB) was a doozy.
As Mike said, one package turned up and the other was just... gone. After a lot of calling around and asking to be called back (one time even being left on hold for 30 minutes and then hung up on!), it took me two days to find someone who seemed less than bored with my enquiry.
On the balance of things, I probably would not use them again, but I am a little superstitious and take that sort of thing as a sign...
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