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ANswer from Juan
Re: Commercial PixInsight licenses per countries
« Reply #21 on: Today at 11:29 » Quote
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Hi h0ughy,
We have sent five duplicates of Alan's license instructions email; three from our @pixinsight.com corporate email accounts and two from an emergency Gmail account. What happens is that Alan's email is @yahoo.com.au, and all of our messages are systematically rejected. This has been happening for some time, but the different thing is that now Yahoo is also rejecting our Gmail messages. Oh well...
If you could ask Alan to please provide us with a different (not Yahoo) email address, you would save me the task of sending him his license instructions via ordinary mail.
We definitely have a serious problem with Yahoo. I'm going to include a note on the purchase page; there is already one on the trial license request page.
Thanks, and I really apologize for the inconvenience.
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