Quote:
Originally Posted by rogerg
I agree with torana68 - you've likely been had. I wouldn't be surprised if you were entering your details on a Phishing website which means now your real paypal account and details are compromised, through no fault of Pay-Pal themselves. If you thought it was ridiculous then you were probably right and shouldn't have entered your details or complied with what they asked. Potentially a big mistake.
|
Nope. I entered direct from their website. They already had all my original details on file.
Called them in Nebraska.
Unless there's a sham outfit with the same phone number as on their website and on Google, its them I talked to.
Patently refused to refund to my bank. If you don't believe me try transferring $1001 into your paypal account. If you joined before Dec 13 2007, you SHOULD be OK. If not, you'll likely wind up with your hard-earned sitting in their account for who knows how long.
I'm not the only one with this hassle: Enter "Paypal+Frozen Accounts" into Google.
They've resolved disputes for me too. At that level they're fine. But at a corporate level, they've chosen to apply the law, not as written, but as it suits them. Today, March 31 was the FINAL day for compliance with the AML/CTF regulations, they could have asked me when I joined or anytime in the past year for extra ID, but waited until the 11th hour and then froze my account. They further claim they cannot refund my $$ to the bank, which is pure nonsense.
Also they have some discretion, in that, if there are no suspicious purchases (just telescope and camera stuff in my case) they can let you trade happy as until they receive your info.
If you're happy with Paypal, fine. But this is a real issue and a real concern. I was due to pay Mr. Gooley for my TRex today. I promised him I would and now I have to go cap in hand with this excuse.