Quote:
Originally Posted by el_draco
I've found them very efficient with realtime chat on their website to talk to people in the store. Real polite and were happy to do "unconventional" things in terms of shipping. Online satff... amazingly efficient.
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Had exactly the same view prior to my last transaction but I think I may have burnt a bridge when I insisted (I wasn't rude) that they cancel an order because the shipping cost were grossly miscalculated. I gather I now may have a black mark against my name with OPT, hence that is why my e-mails have gone unanswered.