Quote:
Originally Posted by Hans Tucker
It's incredible, after a week of sending e-mails I can't get a simple price on an SBIG FW8-STL Filter Wheel so I can place an order. I guess the next step is to do as Alex has done...go down the FLI path. I would think that vendors would want the business...I figured wrong but I trust FLI will be different and be courteous by responding to e-mails.
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Don't bother with emails. With Optcorp and Opticsplanet, if you jump online in the morning, you can often catch them during business hours and contact either of them using their "Live Help" function. It's usually found up the top of the webpage.
I did this just the other week when trying to find stock of the Stellavue F80 Finderscope. It was much easier to talk live with one of their sales reps and get all the answers then and there, instead of bouncing emails back and forth.
Of course not all sites offer this service, but it's something to keep in mind.