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I'm a buyer only and have been very happy with my Paypal account. However I recently found it locked and had to go through a procedure to prove identity and get it unlocked (and change password). They explained that there had been unauthorised access to my account. I could see no unusual transactions so I asked them to explain further in case it was something I had control over. They said no, it's confidential and they have dealt with the matter. A bit unsatisfactory, but no problems since.
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