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Having recently had a need to make a warranty claim on a mount, I encountered a reluctance on the part of the original dealer who sold it and the principal Australian distributor to honour the 5-year warranty on the mount since I was not the original purchaser - even though I had the original receipt and the thing was less than 6 months old. Needless to say I was surprised - to say the least.
The problem seems to be the 'grey' importers - people selling direct imports who are not authorised Australian distributors. The principal distributor here doesn't want to be repairing equipment that is in that category - not unreasonably.
So, if the equipment you are buying/selling has been purchased from a grey importer, you cannot be at all sure that it is covered by any Australian warranty. This will have a pretty major impact on perceived value and saleability. I don't want to suggest a figure, but do want to alert fellow IISers to this issue.
Peter
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