Quote:
Originally Posted by Omaroo
If you want that, then there are plenty of outsourced host support companies such as http://www.touchsupport.com/ that can do what want - i.e. support you, but at a price. No-one just adds support for free these days. In fact, hosting (perse) and support don't go hand-in-hand any more. They are each a saleable item.
Have you approached either GlobalSwich or Fujitsu (two of the biggest and most secure by far) to see if they offer direct support? |
Chris is dead-on here. And its worthwhile shopping around to see if there are any hosts that provide support.particularly local, as part of the package.
Most hosts now sub-contract their support services to 3rd parties and use this as a profit centre.
We've gone from having a terribly efficient in-house (Manchester UK) mob to a dedictaed, but considerably less competent bunch in India.
A smaller, 'hungrier' host might offer 'free' services that a larger one does not.