Quote:
Originally Posted by multiweb
Hi guys, I know there are heaps of IT minded people or working in the IT industry on these forums so I thought that's the place to ask.
I run a dedicated server with the planet.com. I've used them for over 10yrs now. They used to be called RackShack then EV1 and now ThePlanet. They're good as long as you pay and nothing bad happens. If there is a problem though you're pretty much on your own. In the old days you'd get to follow up a problem with a "real" tech who'd work through the problem or at least point you in the right direction. Nowadays it's departments talking to other departments. The right hand doesn't know what the left hand's doing, downtime clock is ticking and nobody gives a ...
So I'm asking, is this a general vibe in the industry nowadays? Customer service is totally gone out of the window? Or do you guys know of or are currently using a reliable data centre that you would recommend? No bad mouthing intended at all but I've spent the last 15h on an SSH screen fixing stuff and I'm a bit p'd off. 
Specifically I'd like to be able to DD a master HD so in case of disaster recovery I can boot from a slave. No more no less. It's not rocket science. Just very basic redundancy. Thanks for listening to my rant. |
Hi Marc
You are so right about the level of competance in the service industry, especially IT. And of the few who do have some nous there are a number who subscridbe to this forum.
I just had a problem with Windows 7 that had been bugging me for two days while I persevered with Microsoft's instructions that did not work. I posted on this forum and had the solution within the hour.
Your back up problem is quite common and I have my own way round it by running two HHD's in all my main computers each having the main operating system (systems) cloned and able to operate indepently if needed. Each system is complete with all necessary programs. I have separate partitions for changeable data that I generate and back that up separately. I have all my computers networked and can operate from anywhere in the house.
For other IT problems talk to Trevor he is very good on networking and vitual machines.
Barry