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A while since I had these woes, and my hair has even started to grow back.
Did you use the ASCOM driver, or the QHY drivers (from the site)?
If you bought it local, Theo has proven in the past to be the way to fix these, and even when they haven't been purchased locally.
There is also a Maxim plugin you will require, over and above the basic system driver.
Mine worked in Maxim, but drove me nuts crashing every time I went from 4x4 to 2x2 or 1x1 binning.
Gary
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