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Old 02-02-2010, 08:10 AM
toc (Tim)
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Join Date: Mar 2006
Location: Victoria
Posts: 862
Quote:
Originally Posted by kustard View Post
If you ever get to go to the shop personally, which I have done a few times, you'll see that they are always busy with helping people. They will always spend a good amount of time with each customer and as others have said, Lee was getting way too many emails to be able to reply in a timely fashion so he now focuses on shop-front and phone orders.

It's not hard to phone in an order or even fax one in if you're feeling anti-social, they action an order quickly and unless something is on backorder you'll get it in a few days.
Sucks for those outside NSW though I cant ring NSW numbers from work, so my only choice is weekends. Not saying its impossible, but it is damn annoying, and puts me off ordering from them.

To each his own.
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