Lazy Peeps! I've never been told that but I guess it depends who you get because most of them are volunteers and do it for free (although I usually give them some cash anyway).
You could always try ringing another catcher and see if they will come, you might get someone more helpful.
Have you got any pic of it from further away to give a good reference for size without the zoom? How long and thick do u reckon it is?
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