|
HEQ5 Pro Skywatcher Warranties
Has anyone had any recent experience with warranty claims on HEQ5 Pro or other Skywatcher mounts? I bought one a couple of months ago from a chap who bought it new from Star Optics at Mermaid Beach in July, 2009. When I put it onto a nice new pier, and began drift alignment, it became apparent that it was a sick puppy (serious clunk in RA and wouldn't accept guiding instructions.)
Just spoke to Star Optics to be told that the mount would need to be sent to Skywatcher and there was some question whether they would honour the warranty given that the mount had been sold to someone else.
I'd be interested to hear whether anyone else had experienced a 'warranty becomes null and void if the goods have been on-sold' response from Skywatcher or Star Optics or anyone else.
Peter
|