HEQ5 Misbehaving (Is there one that doesn't)?
This is my first 'go-to' mount, though not my first GEM.
HEQ5, about 2 years old. A new(?) handset with UTD firmware. Polar alignment w/in tolerance for visual, balance spot-on. Clutches - check - swings freely in manual and are tight for go-to.
Load well beneath rated capacity (5.3Kg / 17Kg)
I turn on the mount (mains power with 12v 1.25 amp adapter), and get the "don't look at the sun" spiel. Over and over and over. Pushing "esc" doesn't work, nor do either "align' or 'set-up'. Some random combination of the 3 seems to work, but each start-up is different.
Eventually I can get it to set-up by using the 'utility' menu.
Of greater concern is the fact that the direction arrows (L,R,U,D) don't work at all, regardless of what 'mode' I'm in.
I've read the manual 5 times, I've checked the firmware and hit 'factory re-set'. I've trawled various net groups and not found anyone with the same problems.
At the risk of tempting fate:
Once set-up, it "go-to's" fine. It tracks fine. It knows its catalogues. It knows where it is and what time it is. This is a 'pre-owned. mount, but I have no reason to suspect the vendour of any fault.
Is this some electrical gremlin that's gonna cost me $700 to fix, or am I just missing something?
I have to make dinner now, but any help would be very much appreciated.
Thanks,
Peter
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