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HI Jen,
If the fan is not spinning then it could be because the card has no power on it because its power supply is faulty. If the fan plugs into the video card itself then if the power on the card is not working, then neither will the fan. It could be that the fan got clogged with dust and stopped, which caused the card to overheat and then it failed.
Have you tried to remove the card, blow out the dust and then replace it? Try that, and if still no joy, I think it might be time to but a new one.
Good luck computer newbie...
Cheers
Chris.
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