Thread: Is This Fair?
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  #19  
Old 22-10-2009, 02:12 PM
dpastern (Dave Pastern)
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Join Date: Jan 2009
Location: Brisbane
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Terry - I respectfully disagree. The purchaser has the right to open and try the software and if it does not suit their needs, then return it. With software, it is impossible to tell if it's useful to an end user unless you install it.

Again, we come back to my initial conclusion - software companies are a law unto themselves. The sooner the noose is tightened around their necks, the better I'll sleep.

Dave

Quote:
Originally Posted by Terry B View Post
This is not very satisfactory.
I use AIP4WIN extensively and find it very useful for what I need.
I think that if you had decided that the book and software were going to be unsuitable before you even received it then it was not very fair to go and open the packaging and install it.
It will be difficult to resell the package since you have opened it. Do you expect the vendor to take loss because you changed your mind?
There is no suggestion that the book and software was not what it was advertised as. It is a book about image processing and the software is an image software processing ap with a very good photometry module. If it was faulty then that is a different problem. The software does as it is described
This is no different to me buying a shirt, wearing it once and deciding that it doesn't suit me and returning it. It's slightly soiled but thats not my problem. Don't worry about the next person that will wear the shirt.

Just my view.
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