|
Sorry to hear of your bad experience, it must have come as quite a shock when you received the e-mail from the supplier. I recall that on most boxed software that I purchase from bricks and mortar shops in Australia, there is usually a disclaimer sticker on the sealed cellophane wrapper that reads something like:
“If this product is unsuitable, you can return it for a full refund but if the seal has been broken, no refund is possible”
However, the response from the supplier seems quite uncalled for and very, very unprofessional indeed. On a personal note, I have enjoyed reading the book and find some of the functionality of the software very useful.
Cheers
Dennis
|