Thread: Is This Fair?
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  #14  
Old 21-10-2009, 10:53 PM
dpastern (Dave Pastern)
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Join Date: Jan 2009
Location: Brisbane
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Yes, but Peter, the product was purchased in Australia. The computer used to purchase the item was in Australia, as was the person. Therefore, the seller has the rights of an Australian consumer. Many software items are not available in Australia, and are only available off the Internet - consumers usually have no other choice in the matter.

I don't believe that Australia's consumer laws are biased towards the consumer. I believe the consumer laws in the US and other countries are very weak, far weaker than they should be.

And for that matter, what I've seen of the US legal system, it's a complete farce (SCO vs IBM, SCO vs Redhat, SCO vs Novell as an example). This is very typical of the US legal system from everything that I've seen. Whilst the Australian judicial system isn't great, it's a whole site better than that in the US imho.

Dave

edit: there are 2 sides to this coin - if the seller of the product isn't prepared to honour the consumer laws for the country of the person purchasing said item, then maybe they shouldn't sell to that person? Of course, companies like to make a profit, but hate to actually provide any service to their customer in many instances (not always, I realise).
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