Thread: Is This Fair?
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  #7  
Old 21-10-2009, 08:36 PM
dpastern (Dave Pastern)
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Join Date: Jan 2009
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Well, my well understood views on the legal side of this (IANAL) is that you have every right to install the software. And if it isn't to your liking, then you have every legal right to uninstall it and ask for a refund.

The software industry is a joke - software manufacturers can do whatever they want, and presume no responsibility for their often poorly written products. Imagine if cars were sold "as is" with no enforced safety standards, or minimum standards of operation. Governments need to tighten up on software manufacturers and make EULAs illegal imho.

Rob (OP) - you are quite entitled to a refund, although as they are in the US, and you're in Australia, they can give you the finger cos they know it's not financially worth it for you to initiate legal action against them.

Now - onto the real beef. Firstly, the president of Willmann Bell has undoubtedly broken privacy laws for starters (by releasing your name to the authors of the software without your consent). Secondly, I believe that you have a reasonable case for defamation of character. If it was me, I know how I'd be drafting my reply.

Dave
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