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Doug, I've had similar problems at odd times with both my heq5 and eq6. In my case, either tracking had turned itself off and I needed to turn it back on under setup on the hand controller or I had a poor guide cable connection at the qhy5 or the mount end of the guider cable.
You can tell tracking is off as the woosh woosh sound disappears. This fault resulted in stars moving rapidly across the screen. Slow drift resulted from dodgy connections in that stupid RJ connector they use. Also if polar is too far out of alignment, guiding can't keep up. I have also adjusted the motors too tight before. That stopped mine from slewing freely.
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