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Back onto the car issue - Peter - is it possible to explore other countries other than the US? I really have to agree with you - the aussie company is being horrible in their comments. That's a complete disregard for the customer. Worse, it appears that they are going out of the way to make life difficult for you. It doesn't endear one to their business.
I honestly think that there should be some sort of body to deal with companies like this - and give them a good swift boot up the rear end (and a good 'ole clip in the earole!).
Dave
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