[anthony2302749]

Yes the EQ5 is a bargain, but do you get good after sale service. The EQ5 mount is not perfect and there is a lot that can be done to improve it, such as re-machined both RA & Dec axes for smoother operation, worm gear reseated, worm end play bearings changed to Teflon (better tracking), grease changed etc. I know one Melbourne business that will.


Also there has been a lot of talk about bad costumer service, as I had mention earlier if you have a grip with the way someone runs a business you need to talk to them in a courteous manner. This is call customer feedback and without good feedback how can they improve on their service.

I have work for a business that retails in astronomical equipment and have experienced the worst a customer can offer, no fault of my own. They are usually rude and abrupt and never armed with the facts. They think they are right and are unwilling to listen to reason (you see this all the time at Cole, Safeway etc) and when you are dealing with a customer like this it is a no win situation.

When dealing with a business or person uses some common sense and be courteous (both of which are lacking in today’s society), it will help make the transaction go smoothly and everyone will be happy.

Anthony