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People need to start coming up with some sujestions for Peter to go down to get his scope back together and colimated instead of all the comments like you have blown your warranty, and this and that.
Is there someone in OZ that he could send his scope to for a small fee to get re-aligned?
If not, then what is he able to do or is it just a piece of rubbish now, surley not.
Its a pity the dealer involved can't be named and shamed in the treatment of this customer in the first place.
If i were you Peter, go to the cloudy nights site and do some searching and ask some questions there as you may find out a positive outcome. I have always had excellent responses to my many questions regarding things over the last few years, so I am sure you will.
I know your frustrations that you are going through as I have been down this path but not on astro gear yet.
Who are the other GSO dealers here in OZ, In buisiness myself I have helped out a few customers here and there with problems that was caused by the opposition and I tell you what it brings in at least 10% of our buisiness from good word ,if they are smart they will try and help you out either getting your scope fixed or sent back to GSO via them ( you pay shipping) to get it re-aligned and then you can tell all of us about this dealers wonderfull service and we will all possibly spend money with them instead of the other mobs.
If no luck on this then PM me and I will talk to a friend who works in the industry and has ties with GSO and maybe can get some help that way, don't stress yet something surley can be done.
Good luck with it mate.
Regards Matt.
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