Quote:
Originally Posted by fringe_dweller
ah thats a cool tip matthew, ta, wish i knew that back then, my indian friends at the call centre were very nice, but made configure and reconfigure two different modems endlessly and other tasks for an eternity, should of made my calls during aussie business hours and i would of got an aussie and made that clear, but i was distracted by major building/renovation works at the time, oh well, first time ive ever had trouble like that, didnt know any better at the time,cheers
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I had a similar problem during one of my Bigpond issues. The call centre people were getting my to reset the modem again and again. I kept telling them that the issues was external to my property, but I gues they have a checklist to adhere to.