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Paul - I wouldn't rely on the buffalo restore software for the reasons that you mention. You could automate things with .bat files and windows scheduler, but I like to manually monitor this sort of backup process (call me old fashioned).
Other operating systems - yeah I know what you mean. Linux is solid and secure, but a mongrel to use imho. OS X is very good - easy to use etc and would be my choice for a non computer literate person.
Also, you usually do get an image of the installation CD when you buy a computer these days. Usually when you first start the computer up you get prompted to burn a copy etc. There's probably an entry somewhere in the start menu.
Dave
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