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Hello Steve,
I ordered a Baader zoom a few months ago and had to send it back twice. The first one had a 2" barrel that didn't fit, and the second had a pretty obvious scratch on one of the internal surfaces.
I think it could be with such a huge world-wide demand, Baader may be getting a bit lax on the QC.
Don't be shy in asking for a new eyepiece in unblemished condition - after all, that's what you pay for. And a well functioning Hyperion is well worth it...
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