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While living "down under" I had great service twice and not so great service once from OPT...
If seemed to me that when an item is in stock and ready to go it works well.
If the order required effort beyond the initial "quick hit" (pull it and pack it), my experience was not so great (including a long delay and incorrect pricing).
In all cases I got my goods and was happy 2/3rds of the time...Oh well, nobody is perfect!
While living in the US, all my experiences have been pleasant in dealing with them.
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