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1) Please report the actual error, word for word.
2) Does anything else muck up?
3) have you installed anything new since this error started up (software OR hardware)?
4) have you tried uninstalling Adobe Premiere, rebooting the computer and then re-installing it?
5) if 4 doesn't work, uninstall it again, then create a new user account, log on as that user and then, and only then, reinstall it.
there is nothing wrong with Vista. Most software companies (and hardware companies) did unsavoury things - hooking into the kernel etc on earlier versions that was both completely unneccessary and suspicious imho. Vista puts an end to this in most instances. They also forced customers into buying brand new versions in order to get the software working, instead of providing free updates, which they were very capable of doing. Nothing but greed.
Oh, and I'd recommend running a scandisk, and also a defrag on his computer.
Does he have any AV software on the machine? If so, is it regularly updated, and what vendor?
Dave
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