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Frank,
Do your camera settings reflect the camera you're actually using? You can find the setting by pressing the camera icon on the toolbar.
Prior to the Canon EOS-350D, the RAW files were saved in the *.CRW format. They are now saved in the *.CR2 format.
Also, ensure that you have a relevant location for your processing directory under Files -> Settings.
Regards,
Humayun
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