Quote:
Originally Posted by renormalised
OMG!!  You can trust some people to do the wrong thing. You'd have thought they would've at least told you that they were going to do that and given you the time to rescue enough stuff to do something with.
But it sounds like the new site is going to be bigger and better than ever   |
That's the plan mate!
Quote:
Originally Posted by DavidU
Optus Optus Optus just did this to my factory web site and ALL emails.
All after I went into great detail with them.
They said " no problem just buy plan B" and all will be ok.
Looking into suing them
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Unfortunately suing won't bring my site back, and it goes against my grain to hurt people, including companies. We all make mistakes and if I want to be forgiven for mine, I need to do the same. I think it's best just to walk away from them and look to the future.
Quote:
Originally Posted by Tamtarn
Just went on to the new site Baz, looks really good.
Love the astro image heading moving with the mouse.
Will have a good read.
David
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Thanks Barb and David, Yeah, I think it's going to be lots of fun! I can't wait until they are finished the framework and let me loose with all my new content and ideas!
Thanks very much Jen!
Quote:
Originally Posted by dpastern
Sorry to hear about the website Barry, but this is WHY it's so important to keep backups.
What was the hosters reason for removing the site content? Are they going to compensate you for the loss? The hosting company would have a backup of your website, they're just lying to you in order to save themselves some work. If they really valued their customers, they'd help you out.
Hosting is my speciality area at work - I do all of the Windows & Linux web hosting, as well as Hosted Exchange and complex DNS at work. My employer has a back up of everything and we'd certainly help a customer out with this sort of problem. But then again, your website would never have been removed without your express written permission ;-) You pay dirt cheap for hosting, this is the sort of crap you get. I see it all the time in my line...
Dave
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They gave no excuse, and we decided to move away from them. The new host IS using Linux, and the very kind and helpful guys looking after me know what they are doing. I know them personally and I am in good hands. Thanks for your warning though, it is always best to check these things out for the uninitiated.
Still working on it folks, sorry for the delay.
Baz.