Fair enough Troy. Thanks for the clarification.
I feel like I'm stating the obviously here, but it should be noted that software alone doesn't guarantee successful guiding. Items such as guide star intensity, proximity to other stars, the S/N ratio, guider sensitivity etc (too many factors to conclusively list here) influence the success. User knowledge also plays a significant role in the equation, though I will acknowledge software can make a considerable difference.
Intelligent and flexible guiding can provide marked improvements. Tools such as CCDAP or ACP that overlay traditional data acquisition software used for guiding can take much of the guess work out of the guiding process allowing the user to focus on other activities. You've only got to see how many free and feature rich guider related scripts are available in programs such as MaximDL to realise how far guiding developments have come;
Pinpoint guider calibration plugin - This plugin allows fast and accurate guider calibration by using a Pinpoint solved guider image.
Multi-star guiding plugin - Uses the average error from multiple stars to guide on, allowing the use of fainter stars.
Manual guide star calibration plugin - Allows the operator to manually select the guide star position during guider calibration.
Guider settling script plugin - Ensures the guider error drops below specified threshold between exposures.
Now as a disclaimer, don't rush off to purchase MaximDL. If the tool you're currently using works fine, then there's no reason to change. As previously noted, software is simply one of the many factors to consider in achieving successful guiding. You are more than likely to experience guiding issues due to your specific scope set up or lack of knowledge, rather than the software itself.
If you're looking for an excellent reference to guiding I would suggest you read the attached.
Cheers