I got the Tak from a telescope shop here in Adelaide (Optic SA) of course they had to order it from the local Tak distributor who is based in Cleve in country SA. Just for info the TOA130 has dropped considerably in price as the TOA150 is I believe almost ready to ship. Now that should be one helluva nice scope!!
Regarding the eyepiece stuff up, I contacted OPT in the States and they are going to re-imburse me the customs costs, so they definitely get my vote for service.