Robert,
I agree completely. Bintel offer 1st class service.
I've dealt with them many times, and will continue to do so.
I bought my 12"LB from them.
But...............if you're dismissing a12" because of physical size, think again.
Andrews Communication
http://www.andrewscom.com.au/site-section-10.htm
have just reduced their price of the Skywatcher collapsible 12" from $1599 to $1199.
This is the same price as the Bintel solid tube.
The collapsible scope will make it a lot easier to transport and setup.

My two cents.