OK - did you ever get prompted to burn a recovery disk with said laptop? I have yet to see a laptop not offer this option during setup, but I haven't seen every single laptop model on the market. The other installation CD/DVD is probably not much good, since these recovery images are custom images with drivers for the relevant model etc.
As to booting from the CD/DVD drive - did you go into the bios and set the cd/dvd drive as the first bootable option? I'm not sure what key you need to press to get into the bios on your acer, laptop manufacturers seem to hate standards (which is why I dislike laptops immensely).
Acer's website does not load. Whoever looks after their website should be shot, that's inexcusable for a large organisation. Wait till Monday, ring them and then chastise them for their website not loading. The address is resolving, so it's not a DNS issue, and telnet to their IP address on port 80 is also resolving (but not giving me a greet). I'd say that they're probably running .aspx code and they've screwed it up. I've tried to manually go to index.html/htm/asp/aspx (and also for default.html etc) without any luck, I just get an invalid page error from the Acer parent site. Not a good site.
Dave
Quote:
Originally Posted by Lester
Hi Dave,
We cannot boot in safe mode, and cannot boot from the DVD drive. On checking the windows disk it is for another acer computer, not the one that is giving trouble.
The model of the Acer laptop is; Aspire 5720G
Have not tried ringing Acer yet.
If you could find a user guide that would be appreciated.
Thanks.
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