[Omaroo (Chris Malikoff)]

Yes - thanks for the enlightened post Don. This should be made a sticky. I've lived and worked in the US for a few years and enjoyed it immensely. I never really understood the tipping concept until someone else told me about margins and miniscule profits borne of extreme competition there. It's tough doing business in the USA. The consumer wins with better pricng, but at what ultimate cost? If we had US pricing structures and margins here in Australia our vendors would likely be out of business in a week. We have a very small population - so deal with it everyone.