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Although I have never delt with Don I have found Michael to be very knowledgable and very helpful. When My ETX drive broke I rang Bintel who sent a replacement part to me (so I did not have to pay freight on sending the scope back, I live in Perth) which arrived a couple of days later. Michael gave me step by step instructions on how to change the part over the phone and the ETX has been sweet ever since. You may gripe about prices but you cannot fault their after sales service.
Correct me if I am wrong but a while back I was reading some customs stuff and seem to remember telescopes being exempt from import duties. Does my memory serve me correctly?
Mark
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