hiya lacey, yeah talk to the people you got it from. it could be something simple like having to move your primary mirror one way or the other. you shouldnt have problems focusing with your 2 eyepiece.
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If I wind out the ep when fitted to the scope everything goes bigger but incredibly blurry (stars look like CD's)
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this is supposed to happen. each eyepiece has a point where it focus' if you go either side of where it is focused it turns "turns stars into CD" that is becomes out of focus. some people who are new to telescopes believ that you should be able to "zoom in" with an eyepiece with the focuser but you cant.
sorry if you knew that already.
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