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Couldn't agree more trent_julie. From the picture Caleb, I would say the controller is not a Synscan. A Synscan clearly marks its brand name. BUT, the advert says it is a Synscan. Maybe its specially produced for Skywatcher????
Go for the cable Caleb. Is there a plug at both ends? If not you will definitely need a technician to solder a new one into the hand controller for you.
Robert
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