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Old 16-04-2009, 07:37 PM
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kinetic (Steve)
ATMer and Saganist

kinetic is offline
 
Join Date: Jun 2008
Location: Adelaide S.A.
Posts: 2,293
Bintel great service feedback

Hi,

Just thought I'd share this anecdote about my recent dealings with
the guys at Bintel. I'm sure everyone knows the two guys I mean.

Just before Easter I decided to purchase another DSI imager.
I also intended to travel to the country over the Easter break,
with the dreaded thought that the package might show up and
sit on my doorstep over Easter! The order was placed only days before.

Unbeknown to me, my wife rang Bintel and to my amazement, they
sent a second camera in an overnight bag along with a spare freight bag
to send the first unit (whenever that might arrive), back ,
free of charge to us.

Is that exceptional service or what.
BOTH units arrived just before we left, one went on the country trip with
us, and the second is now on it's way back.
(gawd I hope it gets there!)

I've got no affiliation with Bintel btw...but service like this deserves
a mention.

Steve

Last edited by kinetic; 16-04-2009 at 07:49 PM.
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