Dave if you are deeply dissatisfied with a vendor and have been ripped off or otherwise, the Department of Fair Trading is able to advise you on your rights and go in to bat for you if your gripe warrants such an action.
Otherwise beware the legal implications of libel.
I feel for you as I have been on the wrong end of a (NON ASTRONOMY) manufacturer of electrical goods who would not honour a warranty..the Department of Fair Trade got it sorted out for me quick smart.
Good luck, Kerrie
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