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Make sure that the web page is current.
It may just be an outdated page.
You really need to call the vendor and verify the cost and the model. It may look the same, but may not be. An example is the Skymaster series. There are normal, and black edition versions from memory.
It may come with motor drives, while the other doesnt. Check and see if indeed they are the same model and current price.
But as a vendor for my products, i can tell you now, there isnt much additional profit. But then i dont have the overheads or staff to pay. This is why i only concentrate on one niche of the woods, and stick to it.
Its bad and tuff enough for the larger retailers having wages and much larger overheads to add to their headaches, but also compete.
Backup support is "THE MOST" important aspect of the price you pay.
If anything, i sometimes loose money when providing this support. Sending this back, repairing the items at your cost and time.
Plus many hours is lost helping out the customer and these hours are not within the confines of business hours either. I have been called even at 2:15a.m, yes a.m.. Which is fine, as i am contactable till 3:00a.m most nights.
I believe in the old school, that is, how would i like my support for something i just bought.. So i now what its like to be frustrated with software, drivers, things not doing something right, or your just inexperienced at doing something. So i spend the extra time to make sure this is either non existent, or resolved ASAP. As the products should be enjoyed, and not waste time worrying about it.
You will get bananas support from direct overseas purchases near all of the time, so just remember this next time you find a fault or need help to load something.
Just a last note.
I do buy from local suppliers, it costs me more, but i do two things that make me feel a little better.
1) I keep the guys employed and the shop opened that little bit longer.
2) i know if i need help, i can just call them.
But just to shoot myself in the foot, $1000 is a big difference. Its got to be something else..
Theo
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