Quote:
Originally Posted by Dennis
I recently purchased Acronis True Image Home 2009 based on reading some excellent reviews and the fact that Harris Technology stocks it – I consider them a good barometer for robust applications.
However, I have since stopped using it as it was too buggy and I couldn’t trust that it was doing the job properly. Sometimes the back up would fail to run and I had to coax it to run manually. I did not receive any reply to my help tickets lodged via their formal on-line help system.
Once I purchased the software, I browsed their User Forums which hosted the full spectrum of user experiences from glowing reports right down to it is buggy, support is unresponsive, etc.
I now use the back up function in Norton 360 and it appears to be working well, although the user interface is a little restricted.
Cheers
Dennis |
Sorry to hear about your problems with Acronis. I used it for about a year and still using it now on all my machines on the network. Got the "Acronis True Image Echo Workstation" version. Scheduled it once a week in differential mode. Never had a problem. Very robust. Fiddly to get started but once their tech support got me underway it was a breeze. I also found them very responsive. Maybe you got the "bad egg" in the lot?