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Many people here are remarkably more tolerant than myself. I can only admire such a charitable attitude being extended to an organization that is, at base, not a charity. If my morning newspaper didn't turn up, I'd be expecting answers that day. I could be pretty sure of receiving a genuinely contrite response straight away, and offers of reparations immediately. Especially once I pointed out the bleeding obvious: "You took my money!"
You put me in the shade with your generosity. I hope you guys are as kind to me if ever I need it.
Actually...
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