Quote:
Originally Posted by neversommer
And what do you mean with DS? I mean it has no defect as we both know so i should go to bankwest which is the bank I am using and tell them my situation that I have received the item but it is not what has been described and I havent heard from them in return as they dont have an number to call only email and they dont wanna reply for returns ?
I have the receipt and everything.Would that be the best way of telling them what is going on ?
And need to know what you mean with DS 
Cheers |
Dick Smith = DS
Yes and Yes - I'd take the matter up with bankwest , in person since you really want this all sorted before Xmas. Bankwest has a lot more firepower than you do and their customer assistance people can and will contact the vendor , and if he's uncontactable by them or via his bank , his accounts will be killed and freezed and the transaction reversed is so far as you are concerned if they agree you've been diddled, it then becomes their problem recovering the money or they'll simply write it off (and claim on their insurance).