Quote:
Originally Posted by neversommer
There is only one problem.They do not have a phone number to be contacted on only a email to be contacted on .Which is not good so they just might not respond to my email at all i believe...
Look I am gonna get myself either way a better one..the 2 ones from ebay are a no brand name and I dont wanna make that mistake again...Celestron you said is a good brand..it comes with software an ok tripod and so forth and erecting eyepiece if I can remember.
2 Year warranty sounds good 2..I mean its not a 150mm its not a 203mm ..its a 127..and for a few months it will do the job..If I wanna see further i just buy additional lenses right?
Heck I am new..I love space.I believe in aliens ..I love PLANETS and I love to see Saturn,Saturn Is my planet since I was a child..Yes I could spend more then 500 aud on a telescope I dont have money issues,but I wanna start with of good build quality..perfect lenses and good performance.
Once I wanna go further I will talk again..but all i want to see is our system.I dont mind buying the celestron and some nice extra lenses and filters...
We all started once small..I just wanna get a good quality product I can trust and have fun with,because I will spend christmas on my own.I just wanna discover the space  |
If you used Paypal lodge a formal complaint if you hear back from within 24hrs.
At the same time if you used a credit card - contact your issuing financial instution (bank, building society, credit union what have you) and tell them the product sold was misrepresented . unuseable and not fit for use and demand the transaction be reversed (give the seller 24hrs then hit them with the big iron crow bar via the card issuer - that's guaranteed to get their attention and your money back).
You have every right a full refund inside the cool off period and since teh product was not properly described and was defective on delivery
http://www.docep.wa.gov.au/ConsumerProtection/
http://www.choice.com.au/viewArticle...aspx?id=103739
Don't just send it back to them without knowing they are reversing the transaction. You could wind up out of pocket for the scope , the shipping costs both ways , and without anything to show for it except a very red face and an empty pocket.
No contact phone number on the seller's site would have rang warning alarms very loud for me IMMEDIATELY - I wouldn't have gone there . Check the invoice that came with the telescope , the info should be there.