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One other really important thing that you might have missed is with the date. Make sure that it is set month - day - year. I had trouble with this as well.
The locks might seem to make the mount stop moving but in reality they are locking the motor to the mount so it can drive it. Unlock them if you want to manually move the scope to an object and lock them to track (this will ruin you goto accuracy if it is already set up by the way).
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