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Callen, In regards to shops vs. online: I have used both and you need to weigh up the pro's and cons of both.
With a shopfront you are almost guaranteed personal service and advice from staff who are amateur astronomers themselves. And you will get service backup. I have used both of these two shops in Melbourne and would recommend both of them.
Online can be cheaper, but if you need to send any items back you may strike shipping costs, even for items under warranty. Also from personal experience, when buying on line, to save costs the online store ships direct from the warehouse to your front door, so the onus is on you to prove is there is any faults or problems upon arrival. If you buy from a shopfront, at least you can take the item back and physically show the staff what the issue is.
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