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Old 25-10-2008, 10:19 AM
redsquash
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redsquash is offline
 
Join Date: Aug 2008
Location: Fukuoka
Posts: 28
Hotech green laser and collimation tool

Agianst my better judgement i proceed with the laser purchase.
The Hotech Laser isn't adjustable without taking apart the unit . It is a big job. It is suggested that you return it to the supplier in the instruction sheet,if it gets out of wack., ie you wont be able to collimate your collimation tool.
I collimated against a cheshire catseye and the collimation tool was way off. It not cost effective to send back registered mail and then post agin to japan .

I had a faulty problem with a green laser.

I mentioned this to David as soon as it arrived.After a few emails to David on this problem I now find the after sales service is non existent. All email contact has stopped. So several emails have been ignored and I am stuck with something that doesn't work as advertised.

If you don't need after sales support , even though it is supposed to come with a guarantee and want an inaccurate collimation tool then proceed at your own risk. I think it prudent that members and the public be forewarned . The finish of the product is very good but its functioning is very questionable.
In the end its up to you to decide but unless I get some sort of positive sales service I wont be buying from Hotech any Laser Collimation tools or Green point lasers.
Its regretable that such a negative respose has been given.
Perhaps mine is an isolated case . It wil be interesting to see if David replies publicly. In my last email of 2 or 3 days ago I hinted to him that something like this might happen.

It always too easy for the little guy to be squeezed , particularly on the Internet where companies seem to think they can get away with things they may not try when face to face with the customer.
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