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Dave,
Sorry to hear.
Unless you have taken specific insurance - they will say they are a common carrier and not responsible - claim it on you rinsurance. !
Its one of the reasons I always ask for all my items to be double boxed before they are shipped.
Its of no help if they are rammed with a forklift or squashed but it does tend to offer a little extra protection and usually puts the object of interest another 2 inches further away from harm !
Good luck
Rally
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