the SWA ep's can have a few problems in fast scopes - i have the 9mm swa & the er is crap, its ok in slower scopes - the spl line is a better bet. In the 2" range the 32mm in the one to choose, both the 25 & 40mm can have a few problems - there have been a few reports on CN. I would send the gear back & get them to check everything - or advise you will take the matter further. Buying something that looks used is totally unacceptable.
I have heard of astronomy alive & looked at their site but never bought anything from them
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